By Dave Nazha, COO, Fulton May Solutions
As return-to-office (RTO) mandates continue to dominate workplace conversations, businesses of all sizes are grappling with the challenges of transitioning employees back to physical offices. These mandates have gained traction in 2025, driven by federal policies and major corporate decisions from industry leaders like Amazon, Dell, and Starbucks. The rationale behind these mandates often centers on improving collaboration, fostering innovation, and rebuilding workplace culture.
Yet, the shift back to the office is not without its hurdles. Many businesses, especially small and medium-sized enterprises (SMBs), risk underestimating the importance of IT readiness in this transition. In my role as COO of Fulton May Solutions, I’ve seen firsthand how critical an effective IT strategy is to ensuring that a return to the office doesn’t result in disruptions, inefficiencies, or even security vulnerabilities.
The State of Return-to-Office Mandates
The post-pandemic workplace has evolved dramatically, with many businesses embracing remote and hybrid models out of necessity. However, recent federal actions—like President Trump’s executive order mandating a return to in-office work for federal employees—signal a shift in workplace expectations. This policy is already influencing private-sector leaders, as companies re-evaluate their operational models to align with pre-pandemic norms.
Corporate giants like Amazon and Salesforce are implementing stricter RTO policies, requiring employees to return to the office three to five days a week. These mandates aim to rebuild collaboration and innovation but often face pushback from employees who value the flexibility and autonomy of remote work. For SMBs, the stakes are even higher, as they lack the extensive resources of larger organizations to adapt quickly to these changes.
The Case for a Thoughtful, Hybrid Approach
At Fulton May, we believe a hybrid work model offers the most practical path forward. It allows businesses to gradually transition back to the office without disrupting productivity. Mandating a full-scale return without proper planning can be counterproductive, especially if IT systems and infrastructure are unprepared to handle the increased demand.
The key is balance—blending the flexibility of remote work with the benefits of in-office collaboration. Companies that rush RTO without considering their IT readiness risk alienating employees and undermining their operational efficiency.
The IT Challenges of Returning to the Office
One of the most significant issues companies face during RTO transitions is outdated or underutilized IT infrastructure. Many offices have gone years without regular use, leaving networks, devices, and security protocols ill-equipped for modern demands.
Key Areas for IT Assessment:
Network and Bandwidth:
- Are wireless access points sufficient for increased in-office usage?
- Can your internet speeds support modern video conferencing tools like Zoom or Teams?
- Are network devices (e.g., switches, firewalls) capable of handling upgraded internet speeds?
End-User Equipment:
- Desktops, docking stations, and other devices may need updates or replacements after prolonged disuse.
- Slow or outdated equipment can significantly hinder productivity, negating the benefits of in-office work.
Conferencing Tools:
- Video conferencing technology must be reliable, especially for hybrid meetings where some participants remain remote.
- Tools like Teams Rooms and Zoom Rooms require seamless integration to avoid disruptions.
Cybersecurity:
- Security protocols must be updated to address today’s landscape. Multi-factor authentication (MFA), robust firewalls, and spam filtering are essential layers of protection.
- Cybercriminals often target businesses with outdated systems, making IT security upgrades a top priority.
How Fulton May Solutions Supports RTO Success
At Fulton May Solutions, we specialize in helping SMBs navigate the complex IT demands of returning to the office. Our team provides:
- Comprehensive IT Assessments: We evaluate your current infrastructure, identifying gaps and recommending upgrades tailored to your business needs.
- Seamless Implementation: From upgrading networks to refreshing end-user devices, we ensure a smooth transition that minimizes downtime.
- Enhanced Security Solutions: Our layered security approach protects your business from evolving cyber threats.
- Ongoing Support: We don’t just help you transition; we stay by your side to ensure your IT systems continue to perform at their best.
Our goal is to empower businesses to adapt to the evolving workplace while maintaining productivity, security, and employee satisfaction.
Recommendations for a Successful RTO Transition
For organizations preparing to implement RTO mandates, here are my key recommendations:
- Start with an IT Audit: Assess your network, devices, and security protocols to identify areas for improvement.
- Plan Strategically: Rushing the process can lead to costly inefficiencies. Take the time to align your IT strategy with your operational goals.
- Embrace Hybrid Models: Gradual transitions reduce employee resistance and allow your IT systems to adapt effectively.
- Prioritize Security: Don’t let outdated systems become a liability. Implement layered security measures to protect your data.
- Work with Experts: Partner with IT consultants like Fulton May Solutions to navigate the complexities of RTO and ensure long-term success.
Preparing Your Business for the Future of Work
The return-to-office era is an opportunity for businesses to rethink and refine their operations. With the right IT strategy, organizations can create work environments that are secure, efficient, and conducive to collaboration.
At Fulton May Solutions, we’re committed to helping businesses thrive in this new environment. Whether it’s upgrading infrastructure, enhancing security, or supporting hybrid work models, we’re here to guide you every step of the way.
If your organization is preparing for RTO and needs expert IT guidance, contact us today. Let’s build the future of work together.
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