How We Transformed First Stop Health’s Healthcare IT Strategy

healthcare provider using a tablet
By John Sikaras, Fulton May Solutions

As a fast-growing telemedicine company, First Stop Health needed a powerful healthcare IT strategy to support its expansion. With an increasing workforce and evolving technology needs, they sought an experienced IT partner who could handle complex challenges, drive innovation, and ensure seamless operations. That’s where Fulton May Solutions stepped in.

The Challenge: Scaling IT for Growth

In 2019, First Stop Health, headquartered in Chicago, recognized the need for a comprehensive IT partner. Their internal resources were stretched thin, and they required an IT provider who could:

  • Offer deep technical expertise to manage their growing tech demands.
  • Lead major healthcare IT initiatives efficiently.
  • Ensure a smooth transition to a more scalable, cloud-based infrastructure.

The Solution: A Partnership with Fulton May Solutions

By partnering with Fulton May Solutions, First Stop Health gained access to:

20+ years of IT experience tailored to their needs
A team of IT experts equipped to tackle diverse tech challenges
Strategic support that helped them scale from 35 to 150 full-time employees

With managed IT services and cybersecurity expertise, Fulton May helped First Stop Health modernize its technology environment while reducing operational friction.

healthcare facility

The Results: A Future-Ready IT Infrastructure

Since 2019, First Stop Health has successfully:

Transitioned to Microsoft 365 email—seamlessly and on schedule
Dismantled in-office servers to become a 100% cloud-based company
Completed SOC Type 1 & Type 2 certifications, with Fulton May’s support in documentation and compliance
Optimized employee onboarding/offboarding, ensuring smooth IT transitions
✔ Gained a
reliable IT partner with dedicated account managers who provide consistency and strategic insights.

"Working with Fulton May Solutions gives me the ability to get the IT expertise I need and offload the headache of dealing with my own technology— which has been incredibly powerful and worth the investment. They’ve always been able to provide everything we’ve needed. They’ve truly been great partners for us."

Looking for a Trusted Healthcare IT Strategy Partner?

Whether your healthcare practice needs managed IT services, cloud migration, or cybersecurity support, Fulton May Solutions is ready to help. We offer specialized healthcare IT solutions,  developing  IT strategies for healthcare organizations and providing comprehensive managed services that keep your practice secure and compliant. Contact us today to learn how we can optimize your healthcare IT infrastructure and support your business growth.

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