By John Sikaras, Fulton May Solutions
Nonprofit organizations need reliable IT solutions to stay connected and productive. The Girl Scouts of Greater Chicago and Northwest Indiana (GSGCNWI) faced persistent IT challenges that hindered their operations. That’s where Fulton May Solutions stepped in, delivering transformative managed IT services for nonprofits that streamlined operations, enhanced cybersecurity, and supported their mission.
The Challenge: Persistent IT Struggles
In 2020, GSGCNWI encountered recurring network connectivity and file access issues, causing frustration among employees. Their existing Managed Service Provider (MSP) failed to meet expectations, leading them to seek a responsive and efficient IT solutions partner. Their needs included:
- Resolving ongoing IT infrastructure issues.
- Successfully executing projects from their three-year tech roadmap.
- Providing reliable and responsive IT support for nonprofit staff.
The Solution: A Strategic IT Partnership
Recognizing the urgency of the situation, GSGCNWI partnered with Fulton May Solutions to optimize their technology infrastructure, implement efficient processes, and execute key IT initiatives.
With Fulton May’s help desk support, GSGCNWI experienced a significant improvement in IT responsiveness and problem resolution, ensuring staff could focus on their core mission without technological disruptions.
"We’ve worked with several managed service providers in the past, but I feel like we definitely hit the jackpot with Fulton May Solutions. They truly feel like an extension of our IT department."
The Results: IT Transformation for Nonprofits
Thanks to their partnership with Fulton May Solutions, the Girl Scouts of Greater Chicago and Northwest Indiana achieved remarkable technological advancements:
- Seamless Cloud Migration: Successfully moved 100% of their file storage (nearly 2TB of data) to the cloud, ensuring secure and easy access.
- Remote Work Enablement: Provided IT support to approximately 150 nonprofit employees, allowing smooth remote work transitions with minimal disruption.
- Cybersecurity Training: Implemented phishing awareness training to enhance IT security for nonprofit organizations.
- Risk Management: Initiated a risk assessment plan in collaboration with Fulton May Solutions to strengthen cybersecurity compliance.
- Tech Project Execution: Enabled the internal team to focus on strategic planning while Fulton May managed IT projects efficiently.
- 24/7 IT Support for Nonprofits: A dedicated help desk providing immediate access to IT experts for troubleshooting and guidance.
Why Choose Fulton May Solutions for Nonprofit IT Support?
As a trusted managed services provider, Fulton May Solutions helps nonprofits achieve IT efficiency, strengthen cybersecurity, and implement industry-leading technology solutions. As our work with GSGCNWI shows, we pride ourselves on our ability to transform IT operations, ensuring seamless cloud transitions, improved network performance, and reliable tech support.
Looking for IT Solutions for Your Nonprofit?
If your organization is facing similar IT challenges, discover how Fulton May Solutions can help. Explore our Managed IT Services, Cybersecurity Solutions, and Nonprofit IT Support today.
Contact Us Today to optimize your IT infrastructure and experience unparalleled IT support!
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